You may request deletion of your Stitch It Better account directly within the Stitch It Better app.

How to delete your account

Sign in to Stitch It Better, navigate to Account, and select Delete Account. Follow the on-screen instructions to confirm your deletion request.

Once a deletion request is submitted, your account and associated User Data are marked for deletion. Permanent deletion is completed by the upcoming 10th day of the month. For example, if you request deletion on August 27, your deletion will be completed by September 10. If you request deletion on September 11, your deletion will be completed by October 10.

What is deleted

Full account deletion permanently removes or irreversibly anonymizes User Data associated with your account from our active systems. This includes your profile information and Stitch It Better data such as project records, historical tracking logs and sewing sessions, custom measurements, fabric and expense information, and uploaded project photographs.

Once permanent deletion has been completed, the deletion is permanent and irreversible.

Limited information may remain temporarily in standard automated server backups or where retention is permitted or required for purposes such as fraud prevention, troubleshooting, legal investigations, or compliance with legal obligations. Backup copies are not maintained for the purpose of restoring a deleted account.

If you cannot access the Stitch It Better app and need assistance requesting account deletion, contact support@stitchitbetter.com.